Privacy Policy

This privacy notice explains why Murder Weekends Ltd collects information about you and how that information may be used.

As a data controller we are regulated by law under the General Data Protection Regulations.  This means ensuring that your personal confidential data is handled in ways that are safe, transparent and what you would reasonably expect.

How do we process your personal data?

Murder Weekends maintain records about you once you have made contact with us either by filling in forms on the website (Site), interacting with the Site or by corresponding with us by phone, e-mail or otherwise.  It includes information you provide when you make an enquiry about our weekends.

Records held by Murder Weekends may include the following information:

• Name, address, e-mail address and phone number.
• Credit or debit card details prior to a booking for use by the receiving hotel.
• Preliminary information about a Murder Weekend booking relating to individual needs or health issues that may affect the booking.
• Technical information following your use of the website via ‘cookies’ to ensure ease of use and enable improvement in the future.
• Interaction on social media platforms which is instigated by you, Murder Weekends will respond to any queries via this medium and will delete at your request.

What is the legal basis for processing your personal data?

Murder Weekends collects and holds data for the sole purpose of processing bookings with hotels and marketing of future events, we will ensure your personal information is kept safe and secure.  We can disclose information if:

• It is required by law;
• You consent;
• It is justified in the public interest.

Information is collected via Google Analytics about how visitors use our website, this data is anonymised at the point of collection and automatically deleted after 26 months.

How we use your personal information

All information about you that we collect or receive may be used by us in the following ways:

• To carry out our obligations arising from contracts entered into between you and us (and the hotels) and to provide you with the information and services that you request from us;
• To provide you with information about other goods and services that we offer that are similar or relevant to those that you have already purchased or enquired about, such contact will only be made by email;
• To notify you about any changes to our services;
• To administer the Site and for internal operations, including troubleshooting, system and security updates, data analysis, testing, research, statistical and survey purposes;
• To improve the Site to ensure that content is presented in the most effective manner for you and for your computer;
• To allow you to participate in interactive features should you choose to do so;
• As part of our efforts to keep the Site safe and secure;
• To measure or understand the effectiveness of advertising and enable improvement as required;
• To comply with our record keeping and information storage obligations and policy (please see the “Where We Store Your Personal Data” section below for more details).

Sharing your personal data

Sometimes information may be shared for the following purposes:

• With business partners (hotels) for the contracted event entered into with them or you;
• Analytics and search engine providers that assist us in the improvement and optimisation of the Site;
• The business is acquired as a going concern the personal data held about clients will be one of the transferred assets;
• For legal purposes or in order to enforce or apply our terms of use and other agreements;
• To protect our rights, property or safety, or those of our clients.

Where we store your personal data

All personal information provided by you is stored on a secure Database, a password protected booking system and within locked filing cabinets.  Our staff are aware of their personal responsibilities having received appropriate and ongoing training to ensure the safety of your personal information.  The following actions are also taken to ensure security:

• Installation of a secure firewall;
• Using anti-virus protection software;
• Encrypting data;
• Carrying out regular back-up of information.

Your rights

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal information:

• The right to be informed about the collection and use of your personal information;
• The right to request a copy of your personal information;
• The right to request that inaccurate or incomplete information is corrected;
• The right to request the deletion or removal of your information where it is no longer necessary for us to retain it;
• The right to restrict the use of your information;
• The right to obtain and reuse the information that we have about you for your own purposes;
• The right to object to certain uses (such as for marketing purposes);
• The right to lodge a complaint with the Information Commissioner’s Office;
• The right not to be subject to automated decision-making including profiling.

Contact Details

Should you wish to exercise any of the above rights, have any concerns about the use of your personal information or submit a Subject Access Request (SAR), please contact Murder Weekends  There may be a small fee attributed to your request dependent on the scale, but this will not exceed £10.

If you feel that your rights have been breached in any way, you should contact Murder Weekends  or lodge an official complaint with the Information Commissioner’s Office via their website ico.org.uk or by writing to: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, and Cheshire, SK9 5AF.

The Site may, from time to time, contain links to and from the websites of our partner networks. If you follow a link to this website, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Any changes to this privacy notice will be published on our website.

Should you have any further questions, comments or requests regarding this privacy policy please contact Murder Weekends at geri@murder.co.uk  or at the following address;

Murder Weekends Limited

21 College Road North

Blundellsands

Liverpool

L23 8UR

Cookies Policy